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How to Create Helpdesk Tickets

How to Create Helpdesk Tickets

If you have access to eTRACS

  • Log into eTRACS

  • Click the “Get Help” icon on your dashboard

image-20240723-194410.png
  • In the top right corner of the SFU service desk page, choose one of the following options:

    image-20240723-194642.png

If you do not have access to eTRACS

Visit the SFU service desk for eTRACS directly

 

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