The Contact Details panel contains contact information about the stakeholder. The information includes phone numbers, email addresses, addresses, and web addresses.
Information that is being used from an external source has an info icon. If you would like to change the information displayed in your profile, you can go to myinfo.sfu.ca. Once you have saved the information on myinfo.sfu.ca, refresh the eTRACS page, and it will update.
How to Add and Edit Phone Numbers
How to Add a Phone Number
Click Add Phone Number.
Once you click the button, a pop-up modal will open allowing you to add a new phone number.
Enter your information into the fields. Any field marked with '*' is required.
Click Save once you have filled out the required information.
How to Edit a Phone Number
Click the Edit button on the same row as the record you are trying to edit.
Once you click the button, a pop-up modal will open allowing you to edit your phone number.
Change the information for the record.
Click Save once you have filled out the required information.
Tips for Adding and Editing a Phone Number
Please type the phone number only, otherwise it will not let you save
VALID: 6040000000
NOT VALID: 604-000-0000, 604-0000000, and other variations
Users can set one preferred phone number per type (Example: You can have a preferred campus phone number AND a preferred home phone number).
How to Add and Edit Email Addresses
How to Add an Email Address
Click Add Email Addresses.
Once you click the button, a pop-up modal will open allowing you to add a new email address.
Enter your information into the fields. Any field marked with '*' is required.
Click Save once you have filled out the required information.
How to Edit an Email Address
Click Edit on the same row as the record you are trying to edit.
Once you click the button, a pop-up modal will open allowing you to edit your email address.
Change the information for the record.
Click Save once you have filled out the required information.
Tips for Adding and Editing an Email Address
Ensure you are typing the entire email address, including the email domain (e.g. jboo@sfu.ca).
Users can set one preferred email address per type (Example: You can have a preferred campus email address AND a preferred home email address).
The preferred campus email notated with a star icon will be the email displayed in the contact card (section displaying your name and rank at the very top of the page). This email will be viewable by everyone.
How to Add and Edit Addresses
How to Add an Address
Click Add Address.
Once you click the button, a pop-up modal will open allowing you to add a new address.
Enter your information into the fields. Any field marked with a '*' is required.
Click Save once you have filled out the required information.
How to Edit an Address
Click Edit on the same row as the record you are trying to edit.
Once you click the button, a pop-up modal will open allowing you to edit your address.
Change the information for the record.
Click Save once you have filled out the required information.
Tips for Adding and Editing an Address
Ensure you are using acronyms for Province/State (Example: BC instead of British Columbia).
Users can set one preferred address per type (Example: You can have a preferred campus address AND a preferred home address).
How to Add and Edit Web Addresses
How to Add a Web Address
Click Add Web Address on the Contact Details panel in the top-right corner.
Once you click the button, a pop-up modal will open allowing you to add a new web address.
Enter the full web address, including "http://". Any field marked with a '*' is required.
Click Save once you have filled out the required information.
How to Edit an Address
Click Edit on the same row as the record you are trying to edit.
Once you click the button, a pop-up modal will open allowing you to edit your web address.
Change the information for the record.
Click Save once you have filled out the required information.
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