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Ensure you are using your personal SFU computing ID and password. Sponsored accounts are not set up in the system.
Speak to your Director of Administration about getting approval for access. Please submit an Access Request form to our help desk here (https://sfu.teamdynamix.com/TDClient/255/ITServices/Requests/ServiceDet?ID=2400) to request access and include approval form your Director of Administration.
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To log out of eTRACS, click on the profile icon in the top-right corner 
and 
and then click on 'Logout'.