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Stakeholder Management

Why is a Stakeholder Rank End Date not updated?

If a stakeholder is considered a faculty member (non-staff), has a rank that has been terminated, and no active rank, eTRACS does not receive any rank updates from myINFO anymore. You will have to manually update the Rank End Date.

Stakeholder First or Last Name is Incorrect?

If a stakeholder’s first or last name is incorrect in eTRACS, that means it is entered incorrectly by HR in myINFO. The only solution to this is to have the said stakeholder contact HR directly as the record holder and revise this on their end.

Course Scheduler

Can I schedule overlapping co-op courses with the same instructor?

Our team is currently looking into this use case for course scheduling. In the meantime, please use the guide below as a workaround.

 Click here for more details

Situation:

Departments have multiple co-op courses and schedule the classes to be Mon-Fri the whole day preventing students taking other courses during a work term. However, Course Scheduler flags the instructor conflict since those co-op courses have the same instructor, creating a teaching conflict. The instructor is inputted so they can input the grades for the students end of the term so it is crucial to have they added.

Step by Step Guide:

  1. Go into Course Scheduler (https://tracs.sfu.ca/course_management/course_scheduler)

  2. Use the filters to look for the co-op courses

  3. Drag a offering in

  4. Change Meeting Pattern to User Defined and click on Save

  5. Go into Instructors tab

  6. Remove the instructor by clicking on the red remove button

  7. Search and add a TBA Instructor

  8. Click on Save Instructors button

  9. Click on Meetings tab

  10. Add the Mon-Fri whole day meeting schedule, and click on save

  11. Repeat the above steps for all co-op courses

  12. Once all co-op courses are scheduled with TBA Instructor, go to goSFU Course Data Upload page -> Schedules worksheet to publish the schedules

  13. Once the schedules are published, go back to Course Scheduler and replace the TBA Instructor back to the actual instructor. Then, publish the instructor to goSFU

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